![]() ![]() But when he called his boss, he took on an obsequious tone, so he's capable of common decency, he just chooses not to exercise it with the riff-raff customers.This is not a person who should be allowed near customers until he gets an attitude transplant. Sweetheart to you, fella) and treated me like an idiot unworthy of please or thank you, much less an apology. By the time I figured out his mistake, after I returned an hour later, puzzled by how the card worked, he had insulted me, called me "sweetheart" (I'm a middle-aged professional, so that's Dr. ![]() Long story short, he confused me with an existing customer with a similar name. All I wanted was to sign up for a loyalty card. ![]() Even by the standards of casinos, this was a new low. Why the poor review? I want to get Management's attention.The man on reception was staggeringly, stunningly rude from the moment I walked up. The casino is pleasant, and the employees were mostly friendly. ![]()
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